Contact Us

Contact Us

Become a Member Now!

Becoming a member is easy! Apply online and get started with us today.


Get a VISA Card.

Our Visa features extra security features, including toll-free customer service, purchase and security protection, and quick replacement if your card is lost or stolen.

By Phone:

(800) 696-6009 M-F 8am – 6 pm

By Fax:

(408) 275-6870  Member Services
(408) 275-0363  Lending Services

By Mail:

1040 Leigh Avenue
San Jose, CA 95126-4129

Branch locations.

Click here for a list of locations and hours.

Additional Phone Numbers

Zipline Bank-by-Phone:  (800) 339-4818
Mortgage Line:  (800) 400-4540
CO-OP ATM Locator:  (888) SITE-COOP
Balance Financial Fitness Counselors: (888) 456-2227
To report a lost/stolen Debit Card, call (800) 754-4128
To report a lost/stolen Visa Card, call (800) 453-4270
To report a lost/stolen ATM Card, call (800) 696 6009







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