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The new upgrade provides a number of improvements that will make your online experience even better. Read on for helpful information.

A few of the major enhancements:
Logging in is streamlined into a single screen making access faster and easier
The Mobile App is even more powerful now that you can manage Alerts and read any eLetters
New Mobile Deposit camera guides make it easier to capture your check
Bill Payer allows you to add payee notes and confirm payment addresses
Both the Desktop and Mobile app have a cleaner, more modern look with easy-to-read icons

Do I need to do anything to prepare? The upgrade will happen automatically on April 23. You don’t need to do anything differently. Simply log in as you normally would and begin your online banking session. The menus and navigation will remain the same. We do recommend that you confirm your contact information is correct and update if needed, by going to the Settings menu and selecting “My Account Profile.”

Will my login and password change? No. When the upgrade is live on April 23, you can log in with your same user name and password.

Will my account information remain the same? Yes. All of your account information, including your recurring transfers, bill pay information and scheduled payments will be intact.

What about the Mobile App? If you already have our mobile app on your phone, the new upgrade will automatically update. If you don’t yet have the app, be sure to download our free mobile app (Apple and Android) and enjoy all the convenience that mobile banking offers.

We hope you like the new enhancements! If you have any questions or need assistance, feel free to call us at (800) 696-6009.

Postal and Civil Service Employees

PPCU is the only Greater San Francisco area credit union dedicated to serving U.S. Postal and Civil Service employees and their families.

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