Contact Us

We're here for you.

Please, do not submit confidential information using this form. 
If needed, use our secure messaging service provided in online banking or contact us for additional options.

By Phone

(800) 696-6009 M-F 9am - 5pm

By Fax

(408) 275-6870  Member Services
(408) 275-0363  Lending Services

By Mail

1040 Leigh Avenue
San Jose, CA 95126-4129

Branch locations

Click here for a list of locations and hours.

Additional Phone Numbers

Zipline Bank-by-Phone:  (800) 339-4818
Mortgage Line:  (877) 296-8728
CO-OP ATM Locator:  CO-OP ATM Locator; or call (888) SITE-COOP (888-748-3266)
To change your PIN for your Debit MasterCard: (800) 328-5122

To report a lost/stolen Debit Card: 
      
call (800) 754-4128 / International: (727) 227-9012
To report a lost/stolen Visa Card: 
      
call (866) 317-0355 / International: (727) 570-4899

Routing Number

Routing Number: 3211-76914