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Please, do not submit confidential information using this form. 
If needed, use our secure messaging service provided in online banking or contact us for additional options.

By Phone

(800) 696-6009 M-F 9am - 5pm

By Fax

(408) 275-6870  Member Services
(408) 275-0363  Lending Services

By Mail

1040 Leigh Avenue
San Jose, CA 95126-4129

Branch locations

Click here for a list of locations and hours.

Additional Phone Numbers

Zipline Bank-by-Phone:  (800) 339-4818
Mortgage Line:  (877) 296-8728
CO-OP ATM Locator:  CO-OP ATM Locator; or call (888) SITE-COOP (888-748-3266)
To change your PIN for your Debit MasterCard: (800) 328-5122

To report a lost/stolen Debit Card: 
      call (800) 754-4128 / International: (727) 227-9012
To report a lost/stolen Visa Card: 
      call (866) 317-0355 / International: (727) 570-4899

Routing Number

Routing Number: 3211-76914